Return & Refund Policy

At SweetUnion, your satisfaction means everything to us. We stand behind the quality of our Stevia products and want you to feel confident in every purchase.

If for any reason you’re not completely happy with your order, we offer a 30-day money-back guarantee from the date of delivery.

Eligibility for Returns:

• Returns are accepted within 30 days of receiving your order
• Products must be returned in their original packaging (opened or unopened).
• Proof of purchase (such as an order number or receipt) is required.

How to Request a Refund:

1. Contact our customer service team at info@sweetunion.ca with your order details and reason for return.
2. We’ll guide you through the simple return process.
3. Once your return is received and processed, your refund will be issued to the original payment method within 5–10 business days.

Important Notes:

• Shipping fees (if applicable) are non-refundable.
• If your order arrives damaged or incorrect, please contact us immediately, and we’ll make it right — at no extra cost to you.

We believe in keeping sweetness simple — and that includes your shopping experience. If you have any questions, reach out anytime at info@sweetunion.ca.